Converged communication technologies, such as Voice over IP, are becoming more and more the standard for businesses today. But assessing, deploying, and maintaining the performance and availability of VoIP can be daunting as the systems are increasingly complex and voice communications remain critical.

In part two of the Ready. Set. VoIP! webinar series, Ken Camp focuses on critical management activities including

• Defining monitoring policies
• Monitoring service quality
• Ongoing analysis and why it’s important
• Meeting the end user’s expectations defined in service level agreements

Access to this expert webinar is offered at no charge. Simply log in or register, and you will be directed to the proper page for viewing.

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